Tagged: Infographic

Survey Results: How Contact Center Outsourcers Compete, Manage Staff and Work With Clients

Five9 recently surveyed leading, US-based contact center outsourcers, revealing interesting insight into how outsourcers compete, manage staff and work with clients. To review the survey data in more detail, scroll through the infographic below or download it here.
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What’s Your Contact Center’s Path? [INFOGRAPHIC]

For contact centers, there are two well-traveled paths into the world of efficient, effective customer engagement. There’s the outbound path, and the inbound path. You might travel one, the other, or both.

Follow the infographic guide below to find your way through Contact Center Depot and discover new opportunities to do things better, and find tools that can help.

Click image to enlarge, or click here to download your own copy of the Yes You Can! INFOGRAPHIC Guide.

Yes_You_Can

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