Category: Five9

Never Leave a Partner Stranded [Podcast]

By Wendell Black, VP of Channels

I recently joined Jen Spencer, VP of Sales and Marketing at Allbound, to discuss creating the optimal team to compete and win with the partner, prioritizing your partner needs, and more on this episode of The Allbound Podcast. This was originally shared via Allbound, here. Continue reading

Plan Your Enterprise Connect 2017 Schedule with Five9

This month, Five9 is gearing up for the technology event of the year, bringing together industry staples like Unified Communications, Cloud, Mobility, Video, WebRTC, with industry vendors, and analysts that focus on the issues surrounding enterprise networks and communications. Enterprise Connect 2017 is March 27-30 in Orlando, Florida and Five9 is excited to sponsor this event and exhibit at booth #535 in the Contact Center Zone. Continue reading

Leading Online English Language School Gives Five9 an A+

By Liz Pedro, Customer Advocacy Director

Founded in 1996, Englishtown is the world’s leading online English language school that provides courses to 20 million students in 80 countries. The company’s 300 seat contact center located in Monterrey, Mexico handles more than 500,000 inbound/outbound calls per month. Continue reading

Five9 Receives 2016 TMC Labs Innovation Award by CUSTOMER Magazine

Steve Jobs said, “Innovation is the only way to win.” We couldn’t agree more. We pride ourselves in delivering an innovative product to the ever-changing needs of modern consumers. Focusing on innovative products is one thing, being recognized for it by others is a whole other win for us.

Five9 was recently honored for innovation and leadership in improving the customer experience presented by TMC’s CUSTOMER magazine.

Five9 was the only cloud contact center provider to win this award.

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Customer Focus Pays Big Dividends for Five9

By Liz Pedro, Customer Advocacy Director

Customer focus – every company claims it’s a top priority but for Five9 it’s THE guiding principle. I joined Five9 in November to build a customer advocacy marketing program and I quickly figured out a key pillar of the company’s tremendous success. Every employee, all the way up and down the line, focuses on making our customers successful.

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Five9 Wins Most Innovative Product of the Year Award for the Enterprise Category By Best in Biz 2016

We pride ourselves on providing innovative products that address the changing needs of our customers. It’s nice for us to say we’re innovative, but even better when someone else says it. This week Five9 was honored with the Most Innovative Product of the Year for the Enterprise category by Best in Biz.

Five9 was the only cloud contact center provider to be recognized in this category.

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Ringing the Opening Bell at Nasdaq

By Kevin Gavin, CMO

The Five9 executive leadership team had the honor of joining Five9 CEO Mike Burkland for the ringing of the Opening Bell yesterday at the Nasdaq MarketSite in New York City. The ringing of the bell is a ceremonial honor given to Nasdaq listed companies and yesterday was the second time that Five9 was so honored with the first time being in April 2014 on the day of the Five9 IPO.

After the bell ringing, Five9 conducted our first Analyst Day Meeting at the Nasdaq MarketSite presenting to the financial community. It was a fun and invigorating day that represents another key milestone in the continued progress and success of Five9.

3 Ways to Uber-fy Your Business By Attending a User Conference

By Gabrielle Targosz, Corporate Communications Specialist

“We are all here to ‘Uber-fy’ our business.”

That was the best line I heard last week. Everyone wants to be the disruptors in their space and be super successful doing so, just like Uber.

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